Marilyn Thiele

Jun 092013
 

Marilyn Thiele

Reading Lynne Patrick’s post The devil’s in the details earlier this week reminded me again how much she and I think alike. I am neither a writer nor an editor, merely a reader and a bookseller, but I am sometimes as troubled as she by the jolt one receives when an inconsistency interrupts the flow of a narrative. I had been thinking about the editing (or lack thereof) in the process of bringing books to market because while on vacation I thought I had found another example of carelessness in a book I was reading during my few quiet moments in an active visit to the UK. More about that book later.

As a bookseller, I am frequently asked to “look at” books by self-published authors with an eye to displaying them in my shop and recommending them to customers. This post is not about the issues and value of self-publishing, but in these cases I have come to expect inconsistencies and confusing exposition. I am actually surprised when the grammar and spelling is somewhat correct. It is when I find errors in works by bestselling authors produced by major publishing houses that I wonder if anyone other than the author read the book before it went to press.

Three examples are memorable enough to have stayed with me for several years. In a book by a British author of several series focused on small villages where there is an inordinate amount of crime, an older woman witnesses a murder. Her distress, compounded by the necessity of reliving it during police questioning, leaves her too flustered to drive home. Her son, who has arrived to assist her, drives her home and says they will get her car the following day. The next morning, she arises, dresses, and trots out to her car, off to begin her amateur sleuthing.

The first of a new series by an American author famous for two previous series, had a character named “George” who appeared somewhere around Page 70. As I read, he seemed awfully familiar; in fact, he seemed to be awfully like “Harry,” who had been involved since the beginning of the book. A lot of page flipping and rereading led to the realization that the character’s name had been changed with no warning. And no, these weren’t aristocrats or Russians with multiple names; just plain old Americans with one first and one last name. It appeared that the author had renamed his character, but forgot to go back to his earlier chapters. The book was written in the mid-1990’s, but even then word processors had global change capabilities.

The third instance is from a book by an author whose work is always on the bestseller list shortly after release, and who has grown in popularity with each book. Her series character is a medical examiner. The plotting and characterization are excellent, but the scene which remains most in my mind is one in which the protagonist is preparing to do an autopsy. She reflects with sadness on the youth and good looks of the murder victim as he lies naked on the table. But to work! She begins with scissors, cutting off his jeans and shirt.

I can understand how these errors in detail can slip in when an author is focused on the larger plot. I have even wondered if some came in during a revision process, when the earlier event (leaving the car at the murder scene) is forgotten when making the morning scene move at a faster pace. The “fresh eye” may be necessary not only after the author completes the work for submission, but again after the final edits are theoretically complete. The author of the book with the autopsy scene credits several friends with helping her edit the book; if the error slipped in later, perhaps the publisher needs to have someone unfamiliar with the work give it one last read. I understand that there are people assigned during filmmaking to be sure that clothing, hair styles, and other details are consistent from scene to scene; the publishing industry needs to define a similar role in the editing process.

None of these errors is catastrophic; they do not affect the events of the plot in any serious way. I do not find myself looking for more errors as I read on. But, for me at least, there appears to be a longer term effect. In preparing to write about these inconsistencies that have stayed in my memory, I decided to go back to my list of books I have read. I have been keeping this list for over twenty years, mostly to prevent the disaster of getting part way through a book, realizing I have read it before, and not having another one available. I was looking for the dates when I had read these books. What I found was even more interesting. In all three cases, these books were the last I had read by the author. This was not a conscious decision; I at no time felt that the error was so egregious that I would never read another book by that person. In fact, all three are writers whose work I like. But somewhere some credibility was lost, and when choosing from the multitude of unread mysteries on my shelves, I chose others. Subconsciously, I did not want to be annoyed again.

And now a warning, largely to myself. If something looks like an error, be sure it is. As I was reading a book by one of my favorite authors, saved up as a treat for vacation, I found a series of five sentences that I was sure I had already read. Did I put my bookmark in the wrong place? Had I forgotten what I read before I fell asleep last night? No, there were the same five sentences, seven pages earlier. They were great sentences, expressing a mood and a silent communication succinctly and clearly. Had the author forgotten he had already used them in another situation? In only seven pages? Did the editing process fail again? Was this to be my last book by this author, now relegated to the bottom of the pile by my subconscious? I read on. The same five sentences were in the concluding paragraphs of the book. Only then did I get the point the author was making. My mistake, not his. Thank goodness.

Jun 022013
 

Marilyn Thiele

It’s an ongoing joke in our family that whenever I travel, the first thing I want to see in any new city is the bookshops. My husband and son accept, but do not understand, that someone who spends every working hour with books would seek them out on vacation. They don’t grasp that being with books all day is not work, but pleasure. The other aspects of running a business are a lot of work, but in other people’s shops I have only the delight and comfort of shelves upon shelves of books.

I realized why I seek out bookshops last week, on my second day in London. (The first had been spent recovering from an overnight flight.)  I had actually planned to purchase books this trip, not for myself, but for my son, who lives in London. I knew he would like the Lewis Man trilogy by Peter May, which I have been purchasing from the UK for my shop because only the first is available in the US, and that just in hardcover. My son has always appreciated my selections for him, but it seemed silly to carry books back to where they had originated. I asked him where I might find a bookshop close by, and he directed me to Waterstones in Trafalgar Square. Although I used to avoid chain bookstores, even they have my sympathy these days. As soon as I entered, I felt a sense of peace, of being at home, that dissipated the discomfort of an unfamiliar city. As I scanned the shelves looking for the books on my list, I had to resist the desire to grab everything, reminding myself that many of these volumes were in my own shop. Addiction is a powerful force!

I entered the store with the intent to purchase three books and rediscovered a marketing tool that was effective on even one who should be wary of it. The books I wanted were all “Buy one, get one half price.” Easy to justify four books, then. But I walked out with six, feeling I had resisted great temptation. My first sense of unease was at the checkout counter. A sign informed me that with the purchase of a certain amount, I could get a free K***** (that brand name e-reader which is becoming a generic term, to my dismay). Ouch! I chatted a bit with the clerk, since the store was not busy, and he ruefully admitted that Waterstones had had to make “a deal with the devil.” We commiserated about the state of bricks-and-mortar bookselling. Still, I felt my craving had been temporarily satisfied and that the world was a happier place.

After a visit to Lynne in Derbyshire, and a harrowing night of train delays, recounted in last week’s posts, we had a day of glorious sun and warm temperatures in Edinburgh. As we toured the city, I realized it was a lovely place to be not just because of the historic buildings and relief from the dreary weather, but also because it seemed there was a tiny bookshop in every nook and cranny of the ancient streets. Of course, I had to peak into each of them. I make it a practice to purchase something whenever I visit another independent bookshop, but could not because of the limits of what I could transport. My husband and son were valorous and successful in restraining me. It seems to me that Edinburgh is the last city bastion of small independents, some selling new, some used, and many offering antiquarian books. If the rest of the world continues on its path, I may have to retire there, despite the fact that I know I saw it on the one day a year of lovely weather.

On our return to London, I hoped to spend some time in the Bloomsbury area, where I have been told there is another outpost of small bookshops. We visited the British Museum, in the same part of the city, but it was pouring rain and I did not want to explore the side streets. I planned to check on the Internet to be sure shops still exist there, or whether they have been obliterated as quickly as so many others. The Internet at our hotel was not working (again) and my foray to Starbucks yielded only a brief connection to the outside world.  Word of mouth seemed to indicate, however, that there were not many small shops left in that area. I did hear about Hatchards, a three story independent near Picadilly Circus, but I could only push the family so far; I started hearing words like “intervention” and decided to go along with a boat trip on the Thames to Greenwich and a day trip to Canterbury.

Canterbury is a charming town of cobblestone streets and small shops and restaurants. After a lengthy visit to the cathedral, we wandered around taking in the pedestrian-friendly blocks off limits to cars. I realized that the town was geared to tourists like us just as it had been primed for the pilgrims of past centuries. There were not many bookshops, but I noticed other small independent establishments dealing in yarn for knitting or sewing fabric and notions. These, too, are a disappearing breed. There were a few, but not an overwhelming number, of worldwide chain stores here, but I would not be surprised to see more on my next trip. It seems that no matter where in the world you go, you can buy the same items from the same stores. Glasgow’s shopping didn’t offer me more than I could get in my local mall. As rents rise, only the big retailers can afford to be in certain areas, and the small shopkeeper is forced to close or move to a less traveled location. My focus is on bookshops, but I have seen many vendors of unusual or specialized items having to close because of high rents and low sales volumes.

I did not get to visit Hay-on-Wye, the town of bookshops, this trip, but hope to next time. Lorna Barrett’s Booktown Mysteries now seem to me to present a concept that I wish would become a reality in the US: a town devoted to bookshops of all kinds, where those of us still seeking a good browse among the paper artifacts can go for a pilgrimage. Perhaps the charming streets of Edinburgh will maintain their proliferation of shops; if the historic lanes are not bulldozed for larger commerce, there will be no desire for those specializing in acres of hand lotion and perfume to take over the tiny establishments and increase the rents. One can only hope.

All in all, it was a glorious holiday. Visiting with my son, seeing more of the endless history the UK has to offer, and just being away from the daily routine. I did come home, though, with a deeper concern than I had before about the future of the bookshop and small retailers in general, realizing that the changes are not unique to the US. Still, I am happy to return to my little corner of the world, and keep it going as long as I am able. And anxious to travel more before all I can see is generic merchandise.

May 292013
 

Marilyn Thiele, keeping her promise to Lynne

A great Thank You to Lynne Patrick for filling in for me on Saturday.  After a very long night, arriving in Edinburgh at 4:30 AM, and getting a few hours’ sleep, I attempted to post a paragraph or so to hold my place in the blogging sequence until I could write more. Although our hotel theoretically had internet access, the connection was so slow that everything timed out. I called my new friend, of whom I felt I could now request a favor, to ask if she would post a line or two to hold the spot. She kindly volunteered to switch places, and now I am fulfilling my part of the bargain. (Link here for Lynne’s story of our day).

With a few days distance, the train journey from Derbyshire to Edinburgh seems less disastrous than it did Saturday morning when I phoned Lynne. Suffice it to say that it was the beginning of a Bank Holiday weekend, trains were packed, equipment was failing in multiple locations, weather was cold and I now view New Jersey Transit and Amtrak with a less critical eye. I would like to return to York at some time and see more than the train station, but now I know where there is also a warm pub. And I owe Lynne another “Thank You” for the lovely sandwiches, which I did not think we would need, but which were a lifesaver.

Our Dead Guys mini-reunion (2/3 of the number attending the previous one at Bouchercon in Cleveland) was delightful. We also had Honorary Dead Guy Mariel, home for the bank holiday weekend, with us, so I suppose we really matched the Cleveland get-together. It was a delight to meet Mariel after enjoying her posts when Lynne is on holiday; I wish there were another crime fiction fan in my family.

Lynne, Jeff and Mariel were wonderful hosts and tour guides. Lynne has summarized our day more articulately than I ever could (she is the writer and editor, after all), but has left me some openings to fill. The 12th century church with the twisted spire was fascinating; it always amazes me how many of these structures have survived. I doubt anything constructed today will last so long. The spire story, which Lynne promised I would tell: Scientifically, the spire is most likely twisted because of the use of unseasoned oak and trusses not properly designed; anecdotally, it twisted the first time a virgin was married in the church, and will untwist the next time this phenomenon occurs.

Our lunch at the local pub was a wonderful opportunity to relax and really get acquainted. We joke about English cuisine, but this is my third trip to England (amazing how one overcomes a fear of flying when one’s son is living abroad), and I thoroughly enjoy the delights of real pub food, and the warm, friendly atmosphere we always encounter.

The afternoon at Chatsworth house, ancestral and current home of the Duke of Devonshire, was so filled with art and opulence that I could go on forever. I will spare everyone the enthusiastic descriptions of art (Rembrandts included), furnishings and gold and silver everywhere, and mention just two impressions that stand out to me. Although these aristocratic families have had to open their homes to the public in order to maintain them in the 20th and 21st centuries, I am pleased to have these treasures made available to us commoners. The Duke and Duchess are still collecting art, and although the more modern pieces are not always to my taste, the idea that the tradition continues, and is not just a thing of the past, warms the heart of this Anglophile.

The second impression is one of many that Lynne and I found we had in common. As we gazed out the huge windows onto the acres of planned gardens, we discussed how lovely it would be to wander around, book or embroidery in hand, to find a quiet spot to relax on the grounds as a resident or guest of the home. We both then accepted the reality of the situation: had we been living in those days, given our family backgrounds and the English social system, we would most likely have been scrubbing pots in the cellar.

Toward the end of the house tour, Lynne and I were tempted to break off from our families and hide in the most delightful room in the house for several days. I have never seen so magnificent a library, except at Trinity College, Dublin. Dark wood, lamp-lighted tables for study, hardwood flooring with thick carpets, an ornate ceiling, a balcony to access the second story of books, comfy-looking chairs for curling up in, and of course, walls of books. The room was cordoned off so it could be viewed only from the doorway, but this picture of the two of us was taken just before we jumped the rail and entered heaven. (Actually, neither of us is rebellious enough to have tried that, another trait we have in common, but it was a tantalizing thought.) 13Lynne-MarilynLibrary-1

We tore ourselves away from the massive mansion with its treasures and vast library and proceeded to a slightly less opulent but more comfortable and welcoming home, that of Lynne and Jeff, for tea and cake.  My expectations were met: tall bookshelves full of yummy crime fiction were the decorating highlight. Again, our commonalities showed. Many of my favorites were there:, Lee Child, Mark Billingham, Ann Cleeves, Val McDermid, Stephen Booth, Reginald Hill. I love the Brits, but I really must introduce Lynne to some Americans! All were arranged neatly and alphabetically; Lynne could take over my shop with no problem. My personal library is not so neatly displayed; I spend so much time keeping the shop in order that the home collection suffers. Lynne offered me a choice from her wall of Crème de la Crime volumes, and I selected one by Kaye C. Hill that takes place at the seaside, has a protagonist who has left her obnoxious husband, involves a deceased private investigator, and mixes humor with an absorbing mystery. It reminds me of an American author I enjoy.

I can only second Lynne’s view that it was a delightful day. The memory of the exceptional hospitality shown us by the Patrick family and the glow of discovering that an on-line friendship can blossom into a real-world one kept me warm through the trying trip to Scotland. Despite our mutual “technophobia,” this relationship has shown us both that something good can come of these frustrating modern devices.

 

May 192013
 

Marilyn Thiele

Decisions, decisions. The thing I hate most about packing to go anywhere is deciding what to take. I’m leaving Monday for two weeks in the UK, and already I wish I were back in the day when the servants packed the huge steamer trunks with everything a person could need. Unfortunately, I’m limited to one bag and my carry-on. No servants either.  I spent part of today making the hardest and most important choices: what books to take. I will probably rethink these selections three times before I finally close that suitcase. After all, I’m going to be spending most of my time in London, where I may not easily be able to get any book I wish I had chosen! Having the book disease, I find it difficult to leave any of my unread collection behind. The comfort of looking through the stacks to see what suits my mood today will be missing. Or at least the stack will be limited.

I have not been able to shake the old mind-set I just described. Much as I prefer a paper book, the fact that I have both an iPad and a Sony e-reader means that I no longer have to choose between clothing and books in the suitcase. I have said that I don’t believe electronic books will replace paper, but that they will have their place when the novelty wears off. This is the place. For this trip, there will be a few traditional volumes for the airplane and my own comfort in reading, plus several on the electronic device so there is no fear of running out. And all the while, I know I won’t read even a third of what I plan.

Here are the hard copy choices at this point:

The Professionals by Owen Laukkanen. I’m trying to read as many of the Anthony nominees as I can before Bouchercon, and this one looks like it will be engrossing and fast-paced enough to distract me from my fear of flying.

The Keeper of Lost Causes by Jussi Adler-Olsen. I haven’t done any Scandinavians for a while, after binging on them a few years ago, and this is the start of a series that comes highly recommended.

Death, Taxes, and a French Manicure by Diane Kelly. It never hurts to have some humor available, and this one may be for the flight home, after I’ve said a sad goodbye to the son who lives in London.

Dead Simple by Peter James.  I don’t know if we’ll make it to Brighton on this trip, but this is a series I’ve been wanting to read, and I always start at the beginning.

On the electronic device so far:

Dare Me by Megan Abbott. Another Anthony nominee; this has been on the iPad since my February vacation, when, once again, I didn’t read as much as I thought I would.

The Janus Stone by Elly Griffiths.  The second in a great series recommended to me by Lynne Patrick. I’m looking forward to an intriguing mystery, and anxious to know how the main character’s personal life proceeds.

Wolf Hall by Hilary Mantel. I don’t always read mysteries, and historical novels are my “second favorite.”

So now it’s on to packing the clothing. And the umbrella and the raincoat. If all goes as planned, I will be posting next week from Scotland, and reporting to you on the Dead Guys “mini-reunion” Lynne and I have arranged in Derbyshire on the way north.  We’re both looking forward to meeting in person.

 

May 122013
 

Marilyn Thiele

I just set a new reading speed record for myself. Not the fastest I’ve ever read a book, but the slowest – three weeks to read a 350 page mystery, the kind that usually takes me fewer than three days. I only finished it in that time because I needed to read another book for a reading group and was running out of time; the most I can handle is two books at once, the second being the audio going in my car. I didn’t finish the book for reading group in time either, although that one was Possession by A. S. Byatt and definitely slower going than my usual fare.

I kept losing track of both the plot and the characters.  Who was that guy again? Flip back. Scan. Flip back. Scan.  Oh yeah – he’s the police detective working with the main character, a private investigator, in one of the towns which may have a crime related to the main inquiry. Usually, if I need to refresh my memory about a character, I can remember the approximate place in the book where he appeared. I always claim that my mind and fingers with a paper book are faster and easier than any electronic search. But this time, I almost wished that I was using my e-reader. I often hadn’t a clue where to start looking. The character(s) just hadn’t registered at all.

At this point one might wonder why I bothered to finish such an awful book, one that obviously was not compelling or well-written. I stayed with it because I suspected that the failings were not the author’s, but mine. The author has been praised by other authors I respect (and I don’t mean just jacket blurbs), and the start of a new series was an opportunity to try her work.  This book was at least her fifth from a major publisher. None of this means that I should like it, but it does indicate that she is not an amateur who can’t handle plot or characterization. So why was it so difficult to finish this book?

My own inability to focus is the culprit. It’s one of those unsettled times when too many things are going on at home and work, most of which are incomplete for reasons outside my control but which require that I stay on top of them. My mother would have said “too many irons in the fire”; my husband says “too many windows open.” When I sit down to read and try to forget the pressures for a while, my mind starts jumping to the details of daily life that need to be remembered and soon pages have gone by with nothing retained from the reading. I’m not complaining. Life gets like this sometimes, and always gets better. I have a badly needed holiday approaching, the preparation for which (home, business, travel agenda) is part of the problem , but which I know will refresh my outlook.  It’s not fair to blame an author for not being able to penetrate my overloaded brain.

How often do we reject an author for reasons unrelated to the quality of the work? I am reminded that I refused to read Dark Places by Gillian Flynn because I found Sharp Objects so repulsive. I read Gone Girl because I wanted to know what all the buzz was about. Gone Girl is certainly unsettling, but I was fascinated rather than repulsed. I realized then that my problem with Sharp Objects was my own squeamishness about the subject matter. Another reader would not be so disturbed, and would be able to enjoy the excellent writing.  One member of our reading group could not get through Middlesex because the notion of hermaphrodism was just too disconcerting. The rest of us were not bothered in the least.

Our individual distastes for certain subjects are probably not going to change. Sometimes, though, our discomfort with a topic is situational. Years ago, I was astonished at how adamant a friend was in condemning The Horse Whisperer as a “piece of trash.” She and I usually enjoyed the same books, and although I wouldn’t have called it great literature, it was an enjoyable read with a satisfying ending (changed, I should mention, and to the detriment of the entire story, by Hollywood). I later learned that she had just discovered that her husband was having an affair. No wonder this plot was distressing! There are several people in Cleveland right now who would not find a thriller about a serial kidnapper of young women entertaining reading. Life’s ordeals can put us in a place, either temporarily or permanently, where certain subject matter does not lend itself to an enjoyable reading experience.

My own experiences have taught me that when I find a particular book unsatisfactory, I need to consider the reasons beyond  “It didn’t grab me” or “I found it distasteful.” If the writer’s style or consistent choice of subject matter is not to my liking, then I won’t waste my time in the future. But if the author happened to write one novel involving a subject that makes me uncomfortable, or if my own distracted mind or current life situation kept me from giving the work my full attention, I will try at least one more of her works. It might not be the author’s weaknesses; it may be mine.

Apr 282013
 

Marilyn Thiele

If ever there was a week when I might seriously question what I’m doing with my life, this was it. It should have been a great week. Spring finally arrived: the doors to the store could be left open, shoppers were out, business was good, and people were smiling and stopping to chat in town. Yet it seemed that every time I picked up something to read or browsed on the computer, there was doom and gloom.  I don’t mean the normal news, always depressing enough. This week, in addition, I was bombarded with reports about the death of the book.

It started on Sunday. The back page of the New York Times Book Review had a full page ad sponsored by James Patterson with the headline: “Who will save our books? Our bookstores? Our libraries?” On Tuesday, Publishers Weekly arrived with the same ad, spread out over the front and back covers, inside and out, the four prime advertising locations, lamenting the demise of the printed tome. On Wednesday at a doctor’s office, I picked up the current issue of Reader’s Digest. There was another full page, not an ad but a brief article headed “Digital Trend: Bookless Libraries” and displayed as if on a screen with the logo “kindle” at the bottom. Even Facebook was at it; I got a post from Book Connections linking to an article in the South Florida Sun-Sentinel “Loss of printed books means reading won’t be the same.”  I decided to take a break and clean up some of the piles on my desk. Among the items set aside because I thought I might do something (what?) with them at some time was a page from the Times Book Review of November 25, 2012, with two brief articles, one about John Grisham’s concern about the future of his favorite independent bookstore and others like it, and one about Larry McMurtry, hero of used book dealers, having auctioned off two-thirds of his inventory because he feels the book culture is “fading.”

Wow! Maybe the gods are trying to tell me something. Should I get out while the getting is good and someone might actually buy my inventory? Should I turn my shop into a museum so that children can come and see how reading was done in the “olden days”? Must I accept the reality that the one pleasure that has been consistent throughout my life, while other hobbies and interests have come and gone, will soon no longer exist? My answers: No, No, and NO.

There’s no denying that sales of printed books are down and those of electronic books are up. The question is whether this trend will continue until the paper book is no longer produced, and Jeff Bezos’s dream comes true (yes, he has said this!). A look behind the scary headlines tells a different story. The “Bookless Libraries” article points to a recent Wall Street Journal article indicating that e-book purchases skew heavily toward the “light entertainment” novels you can pick up easily in grocery stores, drug stores or discount department stores. It mentions a Pew Research Center survey showing that 90 percent of digital readers also read physical books. It also talks about “bookless libraries” that folded because the patrons wanted physical books. But if you only read the words “Digital Trends: Bookless Libraries” as you scanned the magazine, you would think that the end is near.

My real fear is that these scary headlines and the propaganda of those who want the reading world to be all digital will become a self-fulfilling prophecy. Those who love the printed word on paper will acquiesce to what appears to be inevitable, feeling that there is nothing that can be done to stop the march of technology. Is there anything to be done? Not to stop the advance of technology. But one can  embrace the new without trashing the old. It’s not an “either/or” choice, as the attention-grabbing headlines would have us believe. We don’t have to revert to a print-only world to save the book. Instead, we need to increase awareness of what a world without the paper book would be like.

I applaud James Patterson for spending what must have been a great deal of money to voice his concern so prominently. In his ad, he implies that there should be government intervention at some level to save books, in the way the banks and auto industry were saved. I question the wisdom of this approach, and, politics aside, the efficacy of it. The loss of books, bookshops and libraries will not bring down the American economy, at least not in the short term. It will bring down the level of literacy and the marketplace of ideas, which may be more disastrous in the longer term. How will this happen if the written word is still available, only in a different format? An easy comparison is the music industry. This week I also saw a news report on how iTunes killed the album; buying only a single song for 99 cents allows one to pay for only what one (thinks) one wants, instead of many songs that are not “the best” (as decided by popularity or critics). Who hasn’t had the experience of buying an album for one song, and finding an unexpected treasure elsewhere on the same recording? Compare that to buying the latest bestseller for your e-reader, versus visiting a book shop or library and finding unexpected treasure as you browse the shelves or get a recommendation from the bookseller or librarian.

Patterson ends his Publishers Weekly ad with: “Spread the word about our endangered books! Peel off this wraparound cover and share it with a friend or post it at your local bookstore or library.” All good as far as it goes. There is probably not a bookseller or librarian who is not concerned about the loss of the printed book and who hasn’t spent a great deal of time educating her patrons on the issue and the loss to the reading world that seems imminent. A few months ago, two dear ladies who meet in town regularly for lunch came in to my shop. They announced (nicely) that they did their reading on their K*****s, and that they were just browsing. They wanted to chat, and seemed receptive, so I explained that there might soon be no stores like mine to browse in, that I, too, enjoyed my electronic reader (deliberately using the generic term), but that if no books were purchased in paper format, there would be no stores and no books. This concept was a revelation to them. Could their behavior, buying both their paper and digital books from A*****, cause them to lose the opportunity to delight in a cozy little book shop? The end result: they each bought a book, and come back whenever they lunch in town to buy one or two each. They were in my shop this week, a happy contradiction to all the gloom I read in the media. They understand that their support is important to keeping book stores viable.

I am sure that this type of encounter occurs regularly in every book store in the country. It is an educational effort that takes time, and still reaches only a few people who are receptive. Posting Patterson’s ad would not do much more. The placement of the ad in The Book Review and Publishers Weekly is preaching to the choir. (If it appeared elsewhere, I am not aware of it; if anyone knows, please let me know.) He asks at one point “Why are there no impassioned editorials in influential newspapers or magazines?” Here he finally gets to what really needs to be done, a larger effort to contradict the negative, attention-grabbing headlines that don’t tell the whole story and which are speeding the demise of the book by suggesting that it is inevitable. His ads would be better placed in mainstream magazines or even on-line media where they would be seen by a broader group of readers, those like my ladies that lunch. Those of us who are already making an effort at bucking the trend could do more. Authors are extremely supportive of independent bookstores. Perhaps they can do more in interviews and articles to point out what the loss of books, bookstores and libraries would mean to everyone, not just the publishing world. Those readers who are already aware of the problem could write “letters to the editor” or bring attention to the issue through social media. (When this information is broadcast by booksellers, it sounds a bit like sour grapes or self-promotion; the readers who don’t want to lose their books and bookstores need to speak up.)

I have just two more anecdotes from my week. 8-year-old Nick, the son of another business owner in town, came in for his typical hour-long browse. He knows what he likes, but loves to spend time looking at what seems like every book in the store, not just the children’s section. This week, he wanted something about “all kinds of animals” and selected a field guide to the northeast U. S. I wish every customer would handle the books with such reverence and replace them so carefully! Later the same day, a 5-year-old came in with his Dad, selected two early readers, and stretched his hand up as high as it would go to hand me his money. Such intensity as he watched me count his change back to him. Such gravity as he said, yes, he would like a bag. Such a smile as he held his very own books. Let’s save the books so these boys can have them to love for the rest of their lives.

Apr 202013
 

Marilyn Thiele

I spent yesterday afternoon in booklovers’ heaven, our local Friends of the Library book sale. This annual event is a great opportunity to fill out my inventory of used books with items that are requested but which, for whatever reason, no one has brought to my store. The organizers of the sale have in recent years set up a “Preview Sale,” which requires a ticket purchase and is limited to 60 shoppers, on the Friday afternoon before the public weekend sale. Most of the attendees are book dealers, willing to spend a little extra to avoid the crowds and contribute to library programs at the same time.

Having a bit of time before the sale and not wanting to get involved in an extended project, I took the opportunity to catch up on the posts of my fellow Dead Guys for the week. Lynne Patrick’s post “Second time around” seemed particularly relevant to my state of mind. It was cheering to read the emotions of a true booklover expressed so perfectly: Hay-on-Wye, a place I’ve always wanted to visit, described as a “little piece of heaven on earth”; the time in a bookshop in a “golden haze”; the feeling of the purchases as being “loot”. My husband still doesn’t understand why I, spending all my working hours with books, can’t walk by a book shop without going in. Professional curiosity? Not really. I want a dose of my drug of choice.

After sharing the delight Lynne felt in being surrounded by books, I started thinking about her concerns about the morality of purchasing second-hand volumes. As someone who sells, and thereby profits from, this trade, I, too, have wondered if it’s the right thing to do. Authors should be generously compensated for their work. I am amazed at people who feel that now that the Internet is dominant, everything should be free. Information is free, ideas are free; the creative expression of either involves effort, and deserves to be rewarded. That’s what copyright law is all about, and I applaud the advent of “pay walls” on journalism sites; payment for quality writing should lead to a better product.

So how do I justify reselling books at no additional compensation to the author? The crudest view it that it’s just another physical possession; the author and publisher were paid on the first sale, the owner sold it to me, and now it’s mine to do with as I wish. No different than purchasing that designer dress at the local thrift shop. Many customers view what I do as a “green” enterprise: recycling an item rather than having it in the landfill.

There’s a little more to it with books. The resale of “pre-owned” volumes can actually lead to more sales of new books. I frequently recommend authors who are not familiar to a customer. They may be reluctant to invest the full price of a book in an unknown quantity, even taking into account my impeccable taste and knowledge. I suggest they try a used copy of one of the author’s works. More often than not they are back for the rest of the series, and will purchase the books new now that they are hooked. Since I sell both new and used books, this phenomenon benefits me either way. Books purchased at second-hand-only shops lead to the searching out of the author’s other titles in shops that sell new books, or from on-line retailers, both to the author’s benefit. I used to apologize to visiting authors who would see second-hand copies of their work on my shelves. I was surprised that they all seemed to understand that this market actually generates more sales. (Or maybe they just like to see a lot of their books on display.)

There are other justifications for reselling books. A certain number of my customers simply cannot afford new books, and the library is inconvenient for them. All libraries and book stores face a shelf-space limit, and books early in a series or popular several years ago may no longer be readily available, even if they are still in print. The second-hand book shop is the place to find out-of-print titles. The out-of-print problem may ease somewhat as publishers can make titles available electronically which they would not want to store in physical format. But for those of us (and we are legion!) who still prefer, as Lynne says, “that inimitable and habit-forming aroma of well-loved paper and print,”  there is nothing like the bricks-and-mortar shop (or the library’s book sale) for a taste of paradise.

 

Apr 142013
 

Marilyn Thiele

Another exploration into the world of technology has left me a bit discomfited, it not distressed. This time it was not because I had difficulty obtaining the result I wanted or wasted hours trying to figure out how to do something. The task was accomplished with amazing speed and ease. Looking at upcoming events where I will be selling books at locations other than my shop, I decided to get a credit card reader for my iPad. I downloaded the App, and entered business and banking information with easy prompts and no problems. Then a screen popped up telling me I had ten minutes to answer three questions; they were multiple choice. What state had I lived in from 1964 to 1968? Which of these three counties had I ever lived in? Which of the following three people was someone I knew? (The correct answer to the last one was my deceased father’s name.) I was impressed that the identity verification was so sophisticated, but disconcerted to have so much information connected so quickly to my application. None of these pieces of data is particularly secret, but I had a definite sense that “big brother” knew all. Was the next screen going to remind me that the yogurt in my refrigerator was reaching its expiration date?

I am both an extrovert and a very private person. I love talking to people and thrive on the daily interactions in my shop. At the same time, I choose when and to whom I share pieces of myself. Facebook and the whole on-line universe is not a comfortable spot for me. I don’t mind telling people my political, religious, or ethical opinions, but I want to do it in a face to face environment, in a conversation rather than a statement, as part of me but not something that defines or categorizes me. My infrequent Facebook posts are usually a sharing of funny or charming photos from other sources that I think my “friends” will enjoy. The political commentary I enjoy goes no further, at least not from my page.

Another social network I joined and use even less than Facebook is Good Reads. I had read reviews there, which could be done without joining. Having a place where I could organize my books and my never-ending reading list seemed perfect. Getting suggestions from those who enjoy the same books I do would lead me to new authors. When I joined, I was immediately alarmed. The words “or sign in with Facebook” gave me a chill; everything I would write or catalog might be available to millions of Facebook users, not just other devoted readers. Of course, I already knew that anything I put on-line would be accessible to anyone who cared enough to find it, and realized that my book preferences were not going to every Facebook user’s news feed. Yet somehow the easy linkage and casual expectation that everything I did should be yoked to everything else for trouble-free access made me uncomfortable. My presence on Good Reads is a user-id and a password. No books. I’ll stick with my Excel file, easily sorted and accessed only by me on my personal computer. I’ll get suggestions the way I always have, from friends and customers; I have too long a “to be read” list anyway.

Recent news has made me glad I made the decision not to put my reading preferences somewhere where it could be easily “linked” to associated networks. That information would have become another asset of Amazon, a company I avoid doing business with whenever possible. Would they profile me and market to my perceived inclinations? You bet. I have purchased out-of-print books for customers through Amazon when they offered the best copy at the best price, and thus have an account with them, much as it grieves me. I owe my customers the best I can get for them.  When I log on, the selections they “recommend” would drive anyone but their computer algorithm to distraction in trying to understand me. I get suggestions for books on making cosmetics at home, container gardening, Bucks County, Pennsylvania colonial history and French embroidery techniques. Not one of these topics holds any interest for me. I almost enjoy the profile they have created; she must be an interesting person.  But they would know a lot about the real me if I had put my reading list on Good Reads.

The reaction in the reading and bookselling world to the acquisition of Good Reads by Amazon has been both positive and negative. Those who enjoy a “social” reading experience look forward to the integration with the Kindle so they can share their experiences while reading. Reviewers like the idea of writing one review that will appear on both Amazon and Good Reads. Many readers have quit Good Reads, anticipating the loss of autonomy and lamenting that Amazon will ruin another good tool, as they did with Shelfari. Many fear the inevitable use of their information for marketing purposes. Whether Good Reads will be destroyed or enhanced remains to be seen.  From the commentary I have read, those who have become Kindle-addicted are overjoyed; those who read in multiple formats or prefer a paper book are apprehensive, if not incensed.

Many independent booksellers, myself included, see this as another step toward (book)world domination and misuse of personal data by the giant. A blog post by the Seattle Mystery Bookshop is one of the stronger expressions of this view. The comparison of Amazon to SPECTRE is not far off the mark. More important is the concern about customer privacy.  Bricks-and-mortar booksellers do not “share” customer information; what you buy in my shop is your business and no one else’s. Any marketing function is that of making future recommendations to YOU from ME, in person, should you request that help. The local beauty salon will not be sending you ads for hair conditioning treatments because you bought a book on thinning hair. One of the few places left in this world where you can count on privacy and discretion is your local bookshop; there are professional ethics still at work here.

What’s to be done? Booksellers can blog and talk about the risks of letting one giant dominate the book industry until someday the reader will have available only the choices the master offers. It mostly sounds like sour grapes. We can refuse, as most of us do, to carry books published through the giant’s recently created publishing arms (even when heartbroken, as I was recently, to find a respected author’s latest book, which I wanted to sell in the shop, was published by Thomas & Mercer). Our market share makes our boycott a mosquito bite to the giant, if that. We can warn against the loss of privacy that allowing our book choices to be used for marketing purposes is creating. In reality, this loss has already happened, and in every area of our lives, as my first paragraph illustrates. But we booksellers are a stubborn bunch, attested to by the fact that we keep going against all odds. We will speak out. And we will protect your privacy. It’s a sacred trust.

Apr 072013
 

So you want a copy of the latest bestseller, or a time-honored classic, or the next in a great mystery series you just discovered? Go on-line, usually to the Big A, get it at a cheaper price than your local bookseller can offer; buy enough and get it shipped for free.

Gift shopping? If you know the reader’s preferences, you can choose a book and have it shipped directly, saving money and time. Hardly takes a moment’s thought.

But what if you want to send a book as a gift, but want it to have a special meaning to the recipient, perhaps communicate a personal message? You can spend a little more time, browsing by looking at the details. Five stars? Must be great. Read a few reviews. Looks like the perfect choice. Maybe.

A close friend stopped in my store a few weeks ago, and as we got chatting, I heard the latest in an ongoing saga about her husband and his daughter from his previous marriage. The daughter lives with her family in a western state, and the father-daughter relationship, always rocky, had reached the level of “estranged” over the last few years. The (grand)father, my friend’s husband, sends Christmas and birthday gifts to the grandchildren, and the response is a minimal “Thank You,” if that. There have been no reciprocal holiday or birthday greetings for several years.

But starting late last year, there were a couple of brief e-mails with some news. A card at Christmas.  When my friend’s husband’s birthday came around in February, he expected nothing from that quarter. A package arrived, shipped directly from Amazon, preceded by an e-mail from the daughter indicating that something was coming. The birthday boy was elated, sensing an attempt to reach out and heal the breach. It really didn’t matter what the gift was. Or did it?

The gift was a “Grandfather’s Memory Book” to a grandchild, something like a reverse “baby book.” On the surface, not a bad idea, a chance for the grandfather to convey information about himself to distant grandchildren. Apparently, however, a substantial portion of the book was devoted to the grandparents’ marriage (including space for wedding photos) and the joys of raising their own children. Whoops!

My friend said her husband wanted to put the best light on the choice, but was fighting the notion that he had received a somewhat inappropriate “homework” assignment. Surely his daughter did not want photos of my friend’s wedding to him (her relationship with the daughter is even worse!) Did she really think he still had mementos of his marriage to her mother, which ended over 30 years ago? He was granted only the minimal access the law required to his children as they grew (a contributing factor to later misunderstandings); what family events from that period should be memorialized in this book?

It occurred to me, as a bookseller who loves to find the limitations of on-line shopping, that the problem was not any nefarious intent by the daughter, but a simple lack of knowledge of what she was purchasing. My friend and I spent a few minutes on the computer, and here’s what we found:

A search on the “Big A” in the Books category using the word “grandfathers” yielded a list of subtopics, the second of which was “Grandfather’s Memories.” Clicking on that choice led to a few books, the second of which was the one chosen as the gift. “LOOK INSIDE!” yielded a view of pages headed “Occupation,” “As a Boy,” and “As a Young Man.” Innocuous enough. The page headed “My Child Growing Up” might have raised a red flag, if someone got that far. The book has a 4-star rating. Roll over the stars, and find “This is a great way to let your grandchild know about your life” and similar comments.

If one took the time (and we did) to read all of the reviews, one could find the pertinent information: this book works only for traditional families. (Interestingly, it apparently has space for elucidation of the “risks” and “choices” that Grandpa faced in life; Grandma gets to write about family and social occasions.)

If the daughter had sought out a gift book at a real bookshop, and looked through the physical book in her hand, the limitations of this volume for her situation would have been obvious. One could argue that she could have reached the same conclusion with a more detailed look at what the on-line retailer revealed. Unfortunately, the on-line world has led us to cursory viewing of information. The seller is going to put the best reviews first; the details are there, but why read forty reviews if the first few made the book sound like an ideal choice?

Now I have another incident to support my case for patronizing your local bookshop. I recall a lament on a local talk-radio show about the dearth of toy shops selling unique items. Where have they all gone? I wanted to call in and say, “You need to buy your checkers and Monopoly games there, too, not just shop for special items while getting the popular ones at a discount. They can’t stay in business that way.” You can draw the parallel. And please don’t use the shop for browsing, noting your choices, and taking your business to the on-line discounter. It happens more often that you would believe.

 

Mar 172013
 

Marilyn Thiele

In her post earlier this week, Lynne Patrick decided to pass on discussing the miseries of March weather, when Spring gives us a little tease before disappearing behind the clouds and snow. It sounds like the weather in Derbyshire and New Jersey is about the same, so I’ll try to fill the gap. After having a few glorious hours cleaning up my garden on Wednesday (it was only 50 degrees, but felt like a heat wave), I spent today watching the snow come down and hearing that I had better get where I was going before the roads froze over. I kept remembering words from E. J. Copperman’s Chance of a Ghost about the steely grey skies of New Jersey that last from November until the first of May. I can’t quote it exactly because I don’t have the book close by, but his parenthetical “brought to you by the New Jersey Board of Tourism” is typical of his wry look at our state. When I read it I thought he was exaggerating. Today I’m not so sure.

What struck me on Wednesday when I was able to steal a few hours of hard but enjoyable labor was how invigorated I felt afterward.  During the winter I suspect that we haven’t quite lost some ancestral need to hibernate despite our evolutionary progress and our technological ability to light the world at all times. No amount of indoor exercise generates the kind of energy I had to keep going and tackle some difficult tasks at my shop when the late afternoon cool-down forced me inside. It has to be the touch of the sun and the smell of growing things.  As usual, the weeds were first to claim their space, but I chose to focus on the crocuses, gamely opening their petals in defiance of the calendar.

Some friends have suggested that the extra energy comes from the extra hour of daylight we gained from the change to daylight savings time last weekend. How we lose an hour’s sleep and gain more time is a mystery I haven’t solved. For an early riser like me, the spring time change is no joy; the pink sky at 6 is now the pink sky at 7, an hour of light lost. No, it’s the ability to be outdoors and breathe fresh air without the wind penetrating every layer of clothing to chill the bones, and being able to shed some of those layers, that generates a sense of vitality.

Since I’m supposed to be writing about bookselling rather than the seasons, I will add some observations regarding the effect of weather on sales. When I bought my bookshop, the previous owner told me that January and February were the slowest months. I thought this had to be wrong; what else is there to do but curl up with a good book on a cold night? But it’s true; if people are reading in the dead of winter, it’s all the books they got as Christmas gifts. They aren’t shopping much. Thursday of this week, the day after the fake spring, when the gloom and cold had returned, there was a carryover effect. The local high school had a half day, for a teachers’ “in service” session. (These are normally full days for teachers and a day off for students, but in order to make up time lost in the aftermath of Hurricane Sandy, they are keeping the students in class just long enough to call it a school day.) That afternoon I had a store full of teenagers, something that hasn’t happened since early fall. The combination of a hint of spring and an afternoon of freedom had them looking for new reading material. Listening to them discussing books and making recommendations to each other gave me hope again for the future, especially when they talked about how much better a physical book feels than an electronic device. I sensed that they, too, were awaking, re-energized, from a long slumber.

The forecast is for another week of grey skies, cold temperatures, snow and ice. Maybe if I take the fake snow and stuffed snowmen out of the windows, get out the spring flower decorations, and make a display of gardening books, I can fool myself and generate some liveliness. Or maybe I’ll just curl up with a good book.

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